Terms and Conditions
Terms and Conditions
Welcome to vivienjoan.com. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using this website or placing an order through vivienjoan.com, you agree to be bound by these Terms. Please read them carefully before accessing or using any part of the site.
1. Acceptance of Terms
By accessing this website, you acknowledge that you have read, understood, and agree to comply with these Terms and all applicable laws and regulations. If you do not agree with these Terms, please do not use this website.
2. Eligibility
To use this website and purchase products, you must be at least 18 years old or the legal age of majority in your jurisdiction. By placing an order, you confirm that all information you provide is accurate and complete.
3. Products and Pricing
We make every effort to display our products, descriptions, and prices accurately. However, we reserve the right to modify, update, or discontinue products or pricing without prior notice. All prices are listed in USD and do not include applicable taxes or shipping fees, which will be calculated at checkout.
4. Orders and Payment
When you place an order, you agree to provide accurate billing, shipping, and contact information. Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud or unauthorized activity. Payment must be made in full at the time of purchase using approved payment methods provided on our site.
5. Shipping and Delivery
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs clearance. For more information, please refer to our Shipping and Return Policy.
6. Returns and Exchanges
We accept returns and exchanges in accordance with our posted Return Policy. Products must be returned in their original condition within the specified timeframe. Please visit our Return Policy page for full details.
7. Intellectual Property
All content on this website, including images, logos, text, graphics, and product descriptions, is the property of Vivien Joan or its content suppliers and is protected by copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content without our written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Vivien Joan shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to or use of our website or products. We provide our site and services on an “as-is” basis without warranties of any kind.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after changes have been posted constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: feedbackline@vivienjoan.com
Thank you for shopping with Vivien Joan. We are committed to providing high-quality trousers, jackets, and an exceptional shopping experience.